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0;display:grid}.tickets-screen-module__0LSxgq__message>div{min-width:0}.tickets-screen-module__0LSxgq__message header{color:var(--muted);gap:10px;margin-bottom:6px;font-size:12px;display:flex}.tickets-screen-module__0LSxgq__message p{margin:0;font-size:14px;line-height:1.5}.tickets-screen-module__0LSxgq__messageAvatar{color:#fff;background:#18734f;border-radius:50%;place-items:center;width:38px;height:38px;font-size:11px;font-weight:600;display:grid}.tickets-screen-module__0LSxgq__enkiAvatar{background:#111}.tickets-screen-module__0LSxgq__fromCustomer,.tickets-screen-module__0LSxgq__fromOperator{border:1px solid var(--line);border-radius:7px;align-self:stretch;padding:12px}.tickets-screen-module__0LSxgq__fromCustomer{background:var(--soft)}.tickets-screen-module__0LSxgq__fromOperator{background:#f8faf9}.tickets-screen-module__0LSxgq__draft{background:#fff;border:1px dashed #aaa39a;border-radius:6px;align-self:stretch;max-width:none;padding:12px}.tickets-screen-module__0LSxgq__draft p{max-width:70ch}.tickets-screen-module__0LSxgq__draftTag{font-family:var(--font-geist-mono), monospace;letter-spacing:.4px;text-transform:uppercase}.tickets-screen-module__0LSxgq__toolTrace{border:1px solid var(--line);background:#fff;border-radius:7px;grid-template-columns:34px minmax(0,1fr) 20px;gap:10px;margin-left:50px;padding:12px 14px;display:grid;position:relative;box-shadow:0 1px 3px #17211c0a}.tickets-screen-module__0LSxgq__toolTrace header{font-family:var(--font-geist-mono), monospace;flex-wrap:wrap;gap:14px;margin-bottom:5px;font-size:12px;display:flex}.tickets-screen-module__0LSxgq__toolTrace header span,.tickets-screen-module__0LSxgq__toolCheck{color:var(--green)}.tickets-screen-module__0LSxgq__toolTrace 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196px;gap:8px;padding:8px}.tickets-screen-module__0LSxgq__primary{height:calc(100vh - 16px);padding:0 10px;top:8px}.tickets-screen-module__0LSxgq__context{min-height:calc(100vh - 16px);padding:0 9px 14px}.tickets-screen-module__0LSxgq__main{padding:22px 24px 40px}.tickets-screen-module__0LSxgq__rail{padding:28px 14px 20px 16px}.tickets-screen-module__0LSxgq__ticketHeader .condensed-title{max-width:580px;font-size:44px}.tickets-screen-module__0LSxgq__ticketActions .enki-button{padding-left:9px;padding-right:9px;font-size:12px}.tickets-screen-module__0LSxgq__toolTrace{margin-left:0}}@media (max-width:1099px){.tickets-screen-module__0LSxgq__shell{grid-template-columns:168px 220px minmax(0,1fr)}.tickets-screen-module__0LSxgq__primary,.tickets-screen-module__0LSxgq__context{height:auto;min-height:100vh}.tickets-screen-module__0LSxgq__rail{grid-column:3;padding-top:24px}}@media 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32px;overflow-x:hidden}.tickets-screen-module__0LSxgq__ticketHeader{padding-top:0}.tickets-screen-module__0LSxgq__ticketTopline{flex-direction:column;align-items:flex-start}.tickets-screen-module__0LSxgq__ticketHeader .condensed-title{font-size:42px}.tickets-screen-module__0LSxgq__detailTabs{gap:24px}.tickets-screen-module__0LSxgq__message{max-width:none}.tickets-screen-module__0LSxgq__rail{border-bottom:0;padding:20px 18px 24px}}