Ticket #D-0007

How to return an item?

Visitor 4365Web ChatActive demo sessionWaiting on approvalQueue: CX

Synthetic preview · no live channel

  1. CX Operatoryesterday

    The approved return instructions were shared and confirmed.

  2. lookup_customercompleted

    Resolved the synthetic visitor and ticket scope.

  3. search_orderscompleted

    Found one matching synthetic order without contacting a provider.

  4. check_refund_statuscompleted

    Found the approved refund policy and synthetic order history.

Sending activates with the TKT-03 backend integration.